Returns & Exchanges
At Peeperly, we want you to be completely satisfied with your electronic gadgets and accessories. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Log into your Peeperly account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the device back in its original manufacturer box with all included cables, manuals, and accessories to ensure a full refund.
- 3.Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for verification.
- 4.Inspection and Refund
Once our technical team inspects the hardware for functionality and condition, your refund will be processed back to your original payment method within 5-7 business days.